About Us

Who is PetWise?

Established in 2016, Petwise Wholesale is an Australian owned business supplying market leading pet and animal supplies to the retail, production and services trade throughout Australia.

We are focused on pet specialty, rural supplies, equine and veterinary customers throughout the country and have a dedicated, industry experienced field team to directly support our customers’ needs and their desire to run successful, profitable businesses.

As a national wholesaler, we have the scale and capability to provide an industry leading service performance, something that we pride ourselves on.

We have strong partnerships with the leading pet and vet brands in the market and commit to ensuring our customers receive the best service and the most competitive pricing available in the market and our product portfolio is growing all the time.

We are flexible in our engagement with customers, supporting both on-line and off-line ordering, with or without direct support from our field team as well as providing customer order history and repeat order capability.

We value our customer’s trust and repeat business and continually work to ensure we provide the best overall experience in the industry.

 

Services We Provide:

  • Prepaid accounts with PayPal, Visa and Mastercard options (sorry no Amex or Diners)
  • Credit accounts with 30 day payment terms (credit checks apply)
  • No minimum orders 
  • Same day dispatch for orders placed prior to 11am Sydney time
  • National distribution 
  • Wide range of ordering options: online, phone, email and fax! 
  • Monthly email and seasonal catalogue specials
  • New and exclusive product range
  • Customer service that makes doing business easy!
  • Marketing support including exclusive specials, social media and in store assistance

 

Our Team:

Here at PetWise, we are not just a team of management, customer service and warehousing experts. We are a team of industry professionals, all with extensive experience in animal health product supply, manufacturing, veterinary medicine, wildlife rescue and rehabilitation, pet retail, animal reproduction and fostering.

We live and breathe this industry, that's why our customer service is second to none!

Want to know more? Contact our customer service team today for assistance:

PetWise Pty Ltd

Warehouse 1, 8 Millner Avenue 

Horsley Park NSW 2175

Phone: 1300 123 088

Fax: 1300 123 089

Email: customerservice@petwise.com.au 

 

Do you have a product and want to work with us? Please contact marketing@petwise.com.au with a brief description of your goods, including images.